T H E   T E A M

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Mark Hellmann Regouby | Founder & President

After years of working with one of the top Great Lakes cruise lines, Mark founded GreatLakesCruises.com to help bring notice of these cruises to everyone. Mark led an illustrious career in product development before striking out on his own as a tour operator. Despite having traveled all over the world, he’s passionate about showcasing this specific region of North America for its natural beauty, history, and wealth of experiences.

Linda | Sales Manager & Cruise Expert

Through her career, Linda has worked with many of the world’s top cruise lines, resorts and hotels, holding management roles in their sales and operations divisions. She's also spent 5 years working onboard cruise ships, where she traveled all over, experiencing firsthand the ins-and-outs of cruising.  As our Sales Manager and Cruise Expert, Linda's also a lifelong artist, bringing her attention to detail though a creative eye in all she does. Her favorite Great Lakes destinations are Niagara Falls and the little gem they call Niagara on the Lake.​

Susan | Cruise Expert

As one of our Great Lakes Cruise Experts, Susan brings over 35 years of travel agent experience. She's shared the world’s best cruises, vacations, and experiences with her clients, showcasing destinations all over the world. Though her favorite Great Lakes destinations are split between the Thousand Islands and Toronto, Susan absolutely loves Italy. If she ever won the lottery, she’d immediately be living on the Amalfi Coast!

Brayden | Product Manager

​Behind the scenes, Brayden maintains the online tools our team uses and keeps our cruises up-to-date as Product Manager. A love for travel and all things design paired with an education in marketing brought him to GreatLakesCruises.com. Living in an urban environment with a love for the outdoors, his favorite destination on the Great Lakes is Thunder Bay, Ontario, a lively city tucked in among endless Canadian nature.

WHY US?

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Expertise

We learned the hospitality profession in Europe, hosting clients at some of the world's most premiere events.  We have hosted over 15,000 guests and have loved introducing them all to new sights, sounds and experiences.

Service

We take trust very seriously.  If you entrust us with your holiday, it needs to be right. Our focus on customer care has earned us the Trip Advisor Certificate of Excellence three times, along with accolades from many other industry groups.

Credibility

We are consistently the highest-rated supplier in every market that we operate in. We are a USA-based corporation with an A+ rating from the Better Business Bureau, a 9.3 out of 10 on TrustPilot.